C4 healthcare call center provides direct and virtual outreach initiatives to improve member experience and engagement. Our dedicated team of healthcare professionals and customer relationship agents help health plan members pursue easy access to healthcare and communication with providers. C4 allows healthcare providers to meet payers requirements, CMS, and NCQA standards and ensure members receive continuous quality care.
Our customized patient-centered digital solution offers effective member services coordination and enables secure communication. Our high-quality coordination services drive exceptional member experience and facilitate the opportunity to increase revenues and meet quality metrics. Our customer relation agents satisfy multiple members’ needs in a single call allowing C4 to provide valuable insights for continuous improvement and growth in your organization.